MANILA – AirAsia was once again named as the world's leading low-cost airline at the World Travel Awards (WTA).
In a statement, the budget airline said this was the sixth consecutive year that they bagged the recognition in one of the most prestigious awards programs in the global tourism industry.
"Over the past year, we have worked hard to improve customer experience to make travel more convenient and fun, while also personalizing the end-to-end journey, and it’s incredibly rewarding to see our work pay off like this," AirAsia Deputy Group CEO (Airlines) Bo Lingam said.
AirAsia received the most number of votes from travelers and industry executives, besting Southwest Airlines, JetBlue, Ryanair, easyJet, Jetstar Airways, Norwegian Air, West Air, flydubai, Air Arabia, Flynas, and Fastjet.
"We remain guest-obsessed as we evolve from an airline into a travel technology company. Our guests will always be at the core of everything we do, and we believe the various travel and lifestyle ventures we are working on now – from deals and e-commerce to fintech and logistics – will only serve to further enhance the overall AirAsia experience for them," Lingad added.
The low-cost carrier also took home the award for the world's leading low-cost airline cabin crew for the second time.
AirAsia Group Head of Cabin Crew Suhaila Hassan and AirAsia Group Head of Communications Audrey Progastama Petriny accepted the awards at the ceremony held in Lisbon, Portugal, on Saturday, December 1.